In Mykolaiv, the cyber police stopped the activity of a fraudulent call center

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03.06.2021 11:56

The call center was located in one of the office premises in the city center. At the time of the investigation, 30 operators were “working” there, posing as injured bank employees and taking possession of their personal data. The activities of the center were organized by a 33-year-old resident of another region, and two Nikolayevs provided assistance to her in the search and recruitment of operators.

On June 1, employees of the Department of Combating Cybercrimes in the Nikolaev area DKP NPU together with the investigators of the Nikolaev district police department under the procedural guidance of the district prosecutor's office and with the strong support of the soldiers of the special police company stopped the illegal activity of a group of fraudsters who created fraudulent call center. At its location, the police conducted an authorized search, as a result - seized and sent for examination 102 computers, a server and 28 mobile phones.

According to Anna Zabelina, the head of the department of combating cybercrime in the Nikolaev area, law enforcement officers systematically carry out work to identify and eliminate so-called call centers that are actually engaged in fraudulent activities.

“If in the past such crimes were committed mainly from places of imprisonment, in recent years illegal call centers have increasingly opened in large cities, masking their activities as online stores, customer service centers, hotlines, etc. It is known that the main activity and purpose of such centers is to deceive citizens and seize personal data of bank cards and cash. Typically, the scheme of work of attackers was for the operator of the center to call the victim and introduce himself as a bank employee, and then, using social engineering methods, force him to trust and follow step-by-step instructions aimed at finding out from the victim the personal data of his bank card, as well as the passwords that were given. come in SMS messages. Having learned this information, fraudsters instantly seize all the money in the victim's account,” says Anna Zabelina.

Currently, law enforcement officials establish the final number of victims and the amount of damage caused to them. The investigation of criminal proceedings initiated on the basis of Part 2 of Art. 190 (Fraud) of the Criminal Code of Ukraine. The sanction of the article provides for punishment in the form of a fine of three thousand to four thousand non-taxable minimum incomes of citizens or correctional labor for a period of one to two years, or restriction of liberty for up to five years, or imprisonment for up to three years.

HOW TO PROTECT YOURSELF FROM SUCH SCAMMERS:

You are called and asked for bank card data, passwords under various pretexts?

Stop talking because you will lose money.

DO NOT DISCLOSE THESE DETAILS OF YOUR CARDS UNDER ANY CIRCUMSTANCES:

Bank sms password

Card validity

CVV — code.

HOW TO PROTECT YOURSELF:

Stop the conversation and call the bank yourself or contact the nearest branch;

- do not follow the instructions given to you by phone at the ATM or terminal.

HOW TO ACT:

If you have been subjected to fraudulent provocation and have informed the fraudsters of your card details, you need:

Immediately block your card and apply to the police or to the email address cyberpolice.gov.ua

Department of communication of the police of the Nikolaev area

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