Driver's license exchange and renewal are available online again
The main service center of the Ministry of Internal Affairs, together with SE “INFOTEH” and Ukrposhta, is restoring online service, which was suspended for security reasons due to Russia's full-scale invasion of Ukraine.
From now on, it is possible to order the exchange and renewal of the driver's license again through the Electronic Driver's Cabinet. Specialists of the Main Service Center of the Ministry of Internal Affairs have worked out an algorithm that allows you to restart one of the most popular online services in a secure format. For users of the online service, practically nothing changes: you can still order the service in a few clicks through a smartphone or laptop. At the same time, it will be possible to collect the certificate in person both at any nearest service center of the Ministry of Internal Affairs, and through the service of a postal operator.
“Every day, about 2 thousand customers apply to the 142 operating service centers of the Ministry of Internal Affairs for the exchange of driver's licenses. And from today such an operationcan be ordered online. Therefore, it will be possible to pick up the finished document either in a convenient service center of the Ministry of Internal Affairs or in the nearest branch of Ukrposhta, or even order delivery by courier of Ukrposhta home,” said the head of the Main Service Center of the Ministry of Internal Affairs Mykola Rudyk.
The approximate cost of the service is 254 UAH for the certificate form, 26 UAH for the administrative services of the service center of the Ministry of Internal Affairs and 294 UAH for logistics costs, a bank commission may also be charged.
Driver's license exchange services are provided in the following cases:
⦁ in case of invalidity of the license for further use (damaged, unreadable records, etc.): ⦁ in case of change of personal data of the owner (surname, surname, first name, patronymic, gender — made on the basis of a document confirming such change);
⦁ at the request of the owner (for example, in order to obtain a more modern form, or to clarify personal data in Latin letters, replace photos, etc.);
⦁ after the expiration date. Recovery services
driver's license is provided in the following cases:
⦁ in case of theft (then you need to contact the police first); ⦁ in case of loss.
We remind you that in order to exchange or restore a driver's license, you must:
⦁ log in to the Driver's Electronic Cabinet, choosing a convenient way — using an electronic signature, BankID or Dia.Signature; ⦁ in the services menu, select the item “Electronic Services”, then find and select “Recovery and exchange of driver's license”;
⦁ check the correctness of the contact data and in the block “Choose the reason” mark one of the proposed options; ⦁ fill in all the required fields of the application; ⦁ choose the one convenient for you
service center of the Ministry of Internal Affairs, or the post office of the national postal service operator in which you plan to receive a manufactured driver's license; ⦁ sign an application using an electronic signature, BankID or Dia.Signature; ⦁ pay for the service with a personal bank card;
⦁ receive an automatic notification about the successful application for the service “Recovery and exchange of driver's license”, at this stage it is already possible to track changes in the status of the application in the driver's e-account;
⦁ get a ready-made driver's license
personally in the service center of the Ministry of Internal Affairs or at the post office of Ukrposhta.
The duration of the service is up to 10 days. It is important that as soon as the application for the exchange or renewal of the driver's license is made, the old license will disappear from the Driver's Electronic Cabinet and the Action application and the new one will appear after personal receipt of the document.
How to use the service in a few clicks — we tell in the video instructions:
Recall that advice on the services of the service centers of the Ministry of Internal Affairs can be obtained by phone (044) 290-19-88 or on the page of the Main Service Center of the Ministry of Internal Affairs on Facebook. Answers to the most common questions and useful information can be found on the site.
Main service center of Ukraine
