How to submit a request for public information to the Ministry of Internal Affairs

A request for public information to the Ministry of Internal Affairs can be submitted:


A request for information submitted on a non-working day and time is registered the next business day.

If the satisfaction of the request for information involves the production of copies or printing of documents of more than 10 pages, the requester must reimburse the relevant actual costs. A fee for copying or printing documents provided upon request for information is charged starting from 11 pages.

Documents upon request for information are provided free of charge:

  • to a person in the case of providing information about himself;
  • information of public interest;
  • if the satisfaction of the request involves the production of copies of documents, the volume of which does not exceed 10 pages.


An invoice for reimbursement of the actual costs of copying or printing documents provided upon request for information shall be sent to the requester in writing or otherwise (by mail, e-mail, etc.) at the request of the information requester, unless otherwise provided in the request for information.

Order of the Ministry of Internal Affairs of Ukraine of July 13, 2020 No. 525 “On Approval of the Procedure for Reimbursement of Actual Costs for Copying or Printing Documents Provided Upon Request for Information, Administered by the Ministry of Internal Affairs of Ukraine” (as amended by the Order of the Ministry of Internal Affairs of Ukraine dated November 30, 2020 No. 834)